A one-time digital download for short-term rental hosts who pass the day-to-day management of a property to a co-host or manager: nine printable PDF pages in A4 and US Letter covering people and keys, house systems, supplies and stock, house rules and the guest message routine, cleaning, turnover and emergencies, calendar and booking platforms, owner and manager responsibilities, and a first-week review. BLANK and fictional EXAMPLE PDFs are included in English, Italian, Spanish, French and German.

The problem it solves

Handovers usually happen in a rush: where the water shut-off is, who cleans, which messages go out and who decides on repairs stay in someone's head. A written handover gives both sides the same picture from day one.

Who it is for

Hosts, B&B and guesthouse owners and small property managers who hand a property to a co-host, a manager or a temporary replacement and want nothing to get lost in a phone call.

What you get

• Nine printable pages that follow a real handover from keys and contacts to a first-week review
• Access page that records who holds each key and where each code is stored, without writing any real code or password
• Tables for house systems, supplies and stock, house rules, guest message routine and emergencies
• A responsibilities page where owner, manager or shared is ticked task by task, with a spending limit and notice period
• A fictional EXAMPLE of every page, so you can see how a completed handover looks

How you use it

1. Download and unzip, then open the folder of your language and read START-HERE.txt.
2. Print the BLANK PDF at actual size and fill in pages 2 to 8 together with your co-host or manager, ideally on site.
3. Agree who decides what on page 8, and write only where codes are stored, never the codes themselves.
4. Review after day 1, day 3 and day 7 on page 9 and keep a copy of the signed pages.

Questions