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A one-time digital download for freelancers, consultants and small studios: 20 ready-to-copy emails that cover the client cycle, each with a subject line. They include sending a quote, following up on a quote, saying no to a project, kickoff, requesting information, confirming a call with a recap, scope changes, delay notices, chasing feedback, progress updates, deliverable handoff, revision round limits, project close, follow-on work, asking for a referral, holiday and out-of-office notices, rate increase notices, ending a collaboration and reconnecting with a past client. 11 emails come in two tones (warm, and short and direct), 9 in one, 31 texts in all. Every text has [placeholders] for names, dates, amounts and links. Everything comes in English, Italian, Spanish, French and German, as printable PDF (A4 and US Letter) and as TXT to copy and paste.
The problem it solves
Client emails are easy to postpone or write in a rush, and the hard ones (a delay, a scope change, a rate increase, a polite no) are the ones where the wording matters most.
Who it is for
Freelancers, consultants, designers, developers and small studios who write to clients every day and want clear, professional wording without starting from a blank page.
What you get
- 20 emails across the whole client cycle, from the first quote to project close and staying in touch
- A subject line for every email, and two tones (warm, or short and direct) where it is useful
- The difficult messages covered: delay notice, scope change, revision limits, rate increase, saying no
- Fill-in placeholders: write your details once and copy them into every email
- Written in natural English, Italian, Spanish, French and German, so you can write to clients in their language
How you use it
- Download and unzip your purchase and open the folder of your language.
- Write your details once on the fill-in sheet (page 2 of the PDF): your name, business, contact details.
- Find the moment you are in on page 1, open the TXT file, copy the subject and the text, and replace every [placeholder].
- Delete lines that do not apply, adapt the wording to your own voice, read it once as the client would, and send.
Questions
Which languages are included?
English, Italian, Spanish, French and German. Each language has its own folder with the same set of files. The translations are not native-speaker reviewed.
Does it include payment reminders or testimonial requests?
No. Payment reminders are in the Late Payment Reminder Message Kit and testimonial requests are in the Customer Feedback Request Message Kit, both sold separately. This pack covers the rest of the client cycle.
What are the two tones?
For 11 of the 20 emails you get a warm version, with a little more context, and a short and direct version for busy clients or chat. The other 9 emails have one version.
Can I edit the PDF?
No, the PDFs are for reading and printing. Copy the texts from the TXT file into your email app and edit them there.
Is it legal advice about contracts or rates?
No. The emails are communication templates only. Contracts, deposits, notice periods and rate changes depend on your country and your agreements, so check yours or ask a professional.
What is included
- 5 language folders: English, Italian, Spanish, French, German
- In each folder: a PDF in A4 and one in US Letter (how-to page with an index of the 20 emails, a fill-in sheet of placeholders, and one section for each email)
- In each folder: all 31 texts as one TXT file, and START-HERE.txt
- A top-level START-HERE.txt in all five languages
Requirements
A PDF reader, a printer (A4 or US Letter paper) and any text editor. No software is included.
Version 1.0
Good to know
- General communication templates, not legal or tax advice: contracts, deposits, rate changes, notice periods and consumer rules differ by country and by type of client, so check yours.
- The emails promise no result. Terms such as prices, deadlines and revision rounds are for you to fill in and to agree with your client in writing.
- The translations (English, Italian, Spanish, French, German) are not native-speaker reviewed; have a native speaker read your final version.
- The PDFs are for reading and printing, not editable documents. Edit the texts in the TXT files.
- Testimonial or review requests and payment reminders are not included: they are covered by the Customer Feedback Request Message Kit and the Late Payment Reminder Message Kit, sold separately.
- No Word or Canva file is included. For your own use in your own business; no resale or redistribution.
This is a downloadable digital product, not online software. It does not need an account and is not part of the MAXORI Software subscriptions.
Works well with
Customer Feedback Request Message Kit – 8 Client Feedback and Testimonial Messages in 5 Languages
Eight messages to ask clients for feedback, short and long, in 5 languages. PDF and TXT.
Late Payment Reminder Message Kit – 8 Payment Reminder Messages in 5 Languages
Eight payment reminders, short and long, in 5 languages. Printable PDF and TXT.
Email Template Pack for Freelancers – 20 Client Emails in 5 Languages
€7.99