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A one-time digital download for freelancers and small businesses who want to ask clients for feedback or a testimonial after a project: eight ready-to-copy messages, each as a short version for chat, DM or text and a long version for email, 16 texts in all. They cover asking right after delivery, asking again a few weeks later, a quick one-line check, asking for a testimonial, one gentle follow-up reminder, thanking the client, replying to mixed or negative feedback and asking permission to quote. Every message has {placeholders} for client, project, dates and links. Also included: a timing guide, a tone guide (friendly, professional, brief), a one-page feedback question sheet and a printable feedback log. Everything comes in English, Italian, Spanish, French and German, as printable PDF (A4 and US Letter) and as TXT to copy and paste.
The problem it solves
Asking for feedback feels awkward, so it gets skipped, sent too late or worded so vaguely that clients do not answer, and good comments are never turned into something you can share with permission.
Who it is for
Freelancers, consultants, small studios and tradespeople who finish projects for clients and want polite, clear words to ask for feedback or a testimonial.
What you get
- Eight moments covered, from a request right after delivery to a thank-you and a permission-to-quote message
- A short version for chat, DM or text and a long version for email in every case, 16 texts in total
- A timing guide that shows when to ask, when to remind once, and when to leave it
- Ready wording for mixed or negative feedback that stays calm and offers a way forward
- Permission-to-quote wording with three clear answers: yes, yes with changes or no
- A one-page feedback question sheet and a printable feedback log
- Fill-in placeholders: write your details once and copy them into every message
How you use it
- Download and unzip your purchase and open the folder of your language.
- Write your details once on the fill-in sheet (page 2 of the PDF): business, contact and project details.
- Open the TXT file, copy the message for the moment you are in (short for chat or text, long for email) and replace every {placeholder}.
- Delete lines that do not apply and adapt the wording to your style.
- Print the feedback log and note every request, reply and whether you may quote it.
Questions
Which languages are included?
English, Italian, Spanish, French and German. Each language has its own folder with the same set of files. The translations are not native-speaker reviewed.
When should I ask a client for feedback?
The timing guide suggests asking within a few days of delivery, again a few weeks later once the client has used the result, and sending at most one gentle reminder. It is a suggestion: adapt it to your project and your client.
Can I publish a client's comment?
The kit includes wording to ask permission to quote, with three clear answers. Rules on publishing feedback and names differ by country, so check yours; the kit is not legal advice.
Can I edit the PDF?
No, the PDFs are for reading and printing. Copy the texts from the TXT file into your email or messaging app and edit them there.
Does it send the messages for me?
No. It is a set of texts, a question sheet and a log to print. You copy and send the messages yourself, from whatever email or chat tool you already use.
What is included
- 5 language folders: English, Italian, Spanish, French, German
- In each folder: a PDF in A4 and one in US Letter (13 pages: guide and timing, fill-in sheet, tone guide, feedback question sheet, 8 message pages, feedback log)
- In each folder: all 16 texts as one TXT file, and START-HERE.txt
- A top-level START-HERE.txt in all five languages
Requirements
A PDF reader, a printer (A4 or US Letter paper) and any text editor. No software is included.
Version 1.0
Good to know
- General communication templates, not legal advice: rules on collecting and publishing client feedback, reviews, names and personal data differ by country and sector, so check yours.
- The messages promise no result and cannot guarantee that clients will reply, agree or leave a review.
- The translations (English, Italian, Spanish, French, German) are not native-speaker reviewed; have a native speaker read your final version.
- The PDFs are for reading and printing, not editable documents. Edit the texts in the TXT files.
- Not a survey or review tool: it does not send messages, collect answers or publish anything for you.
- No Word or Canva file is included. For your own use in your own business; no resale or redistribution.
This is a downloadable digital product, not online software. It does not need an account and is not part of the MAXORI Software subscriptions.
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